The dockFAQ
Porch questions
The things people ask us most, answered plainly. If your question isn't here, send it to hello@reelbungalow.com and we'll add it to the list.
The basics
What is Reel Bungalow?
A free-to-play social casino with a cottage-country theme. There are four games, all made for this site: Loon Lake Reels, Lantern Blackjack, the Birch Bark Scratch Card and Firefly Keno. You play them with Cabin Coins, a free pretend currency.
Who runs the site?
Reel Bungalow is operated by reelbungalow.com. You can reach us at hello@reelbungalow.com, and our full details are on the contact page and in the terms of use.
Is this a gambling site?
No. Reel Bungalow does not offer real-money gambling or the chance to win real money or prizes. Nothing you stake can be bought, and nothing you collect can be taken away from the site.
Who can play?
Adults aged 19 and over. The games ask you to confirm your age the first time you play on a device. This English-language site is meant for players in Canada, and it is not directed at residents of Quebec.
Cabin Coins
How many Cabin Coins do I start with?
Five thousand. Your coin jar is filled the first time you open any game, and the same balance is shared by all four games.
What happens when I run out?
Press the refill button at the top of any game. Whenever your balance is under 5,000, it goes straight back to 5,000. You can do this as often as you like, and it never costs anything.
Can I buy more Cabin Coins?
No. There are no in-app purchases of any kind, no coin packs and no paid extras. There is simply nothing for sale at Reel Bungalow.
Are Cabin Coins worth anything?
No. They have no cash value and cannot be exchanged, sold, transferred or withdrawn. Think of them as matchsticks on a card table: useful for keeping score, and that's all.
Can I send Cabin Coins to a friend?
No. Your balance lives only in your own browser and can't be moved to anyone else's. Every player gets their own free coin jar.
Playing the games
Are the games fair?
Every result comes from a random number generator in your browser. Each game's rules and paytable are written out under the play area, and nothing about the odds changes with how long you've played or how your balance looks.
Is there a trick to doing better?
No. Spins, hands, cards and draws are random, and past results don't affect the next one. The games are made to be enjoyed, not solved.
Do the games work on my phone?
Yes. Reel Bungalow works in any up-to-date browser on a phone, tablet or computer. There's nothing to download or install.
Your age, your data, your time
Why do I need to confirm my age?
Casino-style games, even free ones, are for adults. The age question appears inside the game panel the first time you play. If you tell us you're under 19, the games stay closed for that visit.
Do I need an account or an email address?
No. There are no accounts, no passwords and no sign-up forms. Your balance and settings are kept in your browser's local storage on your device and are never sent to us.
Does the site use cookies?
Not by default. Game progress is kept in local storage instead. If measurement cookies are ever switched on, a banner will ask you first. The cookie page has the details.
How do I take a break?
Visit the responsible play page and choose a break of one hour, 24 hours or seven days. Every game on that device stays paused until the time is up. You can also set a reality-check reminder every 15, 30 or 60 minutes.
How do I start over?
The responsible play page has a button that resets your balance to 5,000, and another that removes your balance, age confirmation and reminder setting from your device. A break you've started stays in place until it ends.